After brave explorers investigated the mysteriously deserted New York in the previous content update, the city's inhabitants have finally emerged from hiding. Now, journey to the city that never sleeps and help Hello Kitty in her efforts to cheer up the whole town! Take part in the story of New York, and face new challenges! Trek through new adventure maps and collect awesome new items and outfits!

Come join the fun in the Mysteries of New York content update!

The story so far...

Explosion of "uncheer" depresses New Yorkers! Mayor missing! Heroes urgently needed! Strange device of unknown origin found! Badtz-Maru spotted suspiciously lurking around strange device of unknown origin! "Capsule Machine" major hit among Sanrio Land’s 6-99 year olds! 

Return of the Cheer System!

The Cheer System is back and it's here to stay! Roam the streets of New York with your sparkler, spreading joy and turning grouchy enemies into friends. There are many different sparklers to be discovered: some are highly specialized, some are very powerful, and many of them can be upgraded!

Penguins, penguins, everywhere!

New York is Badtz-Maru's town, and that means penguins -- a lot of penguins. You'll be able to acquire their amazing New York fashion sense with five brand new clothing sets! Collect them all, but keep your eye on Badtz-Maru -- you never know what he's up to!

Hello Kitty Online's latest free game update, Mysteries of New York, is available now.

See you in the game!

The Hello Kitty Online Team

On December 15, 2010, a festive atmosphere descends upon the world of Hello Kitty Online! Get together with friends and players from all over the world to enjoy a special event, celebrate the holiday season, and explore a new zone: New York! Read on to learn all about it!

Join the celebrations in Hello Kitty Online from December 15, 2010 through January 3, 2011!

Where is Everybody?

The streets of New York echo with the sound of… wind? Animals? What is going on here? There are no people to be seen in Manhattan. Rats, dogs and cats have become the masters of the Big Apple. The inhabitants of New York appear to have barricaded themselves in their homes and refuse to come out. Visit this new zone to play the prologue of a fascinating story!

Holiday adventures – whose side are you on?

Santa is in New York and needs your help to ensure happiness in time for the holidays. The scheming Mr. Jinch is also there to cause mischief and trouble, and he's seeking naughty assistants for his holiday pranks. Whose side will you pick?

You can help either Mr. Jinch or Santa, but not both. Choose wisely, for there is no turning back! Purchase either Mr. Jinch's Invitation or Santa's Invitation from the item mall and play all the way through these exclusive holiday-themed quests to earn a special reward! (Don’t worry, an invitation only costs a tiny amount of loyalty points).

To get your invitation:

1. Visit the Item Mall in your game by clicking on the item mall button on the sidebar.

2. Navigate to “Functional Items” > “Special Items” > “Special”

3. Purchase one of the two invitations.

4. After you have bought an invitation, you will find it in-game in your Item Delivery window.

Warning: You can only choose to help either Mr. Jinch or Santa but not both. Choose which invitation to purchase accordingly.

Holiday-themed limited-edition items

The Party Master has returned to Sanrio Land with some cool rare items! Collect Dream Fragments in special holiday mini-events and mini-games then trade with the Party Master to get limited-edition items. These items are available only during this event, so gather as many Dream Fragments as you can by January 3, 2010!

Parties and more!

This is a time to celebrate, so we're holding a series of special in-game parties! The prizes are special limited-edition items, so don't miss out! The parties will be held on the following dates and times:

International Server

US & Canada Server

We will be posting updates here so be sure to check back often!

We look forward to spending this holiday season with you. See you in the game!

The Hello Kitty Online Team

Level Up! Inc. and Sanrio Digital would like to welcome you back to the Hello Kitty Online International Server!  If you are using the old HKO client from Level Up! (v.1.8.0.x and older), you will need to perform the following steps to ensure your client will be properly updated:

1. Open the game client and wait for the auto-update window to finish downloading the update.
2. Once the update has completed downloading, click on CANCEL and restart the game client.
3. The auto-update process will begin again.  This will ensure that the updates you downloaded will be correct and none of the files will be corrupted.
4. Once the update has completed re-downloading, click on CONFIRM and your client should be up-to-date.

These steps are only for users who are using the old Level Up! game client.  You do not need to follow the steps above if your client is v.1.9.0 or later.  You can download the latest game client from this link.

Once the update is finished, simply log in with your SanrioTown email address and password, create your character, and have fun!

NOTE: If you played on the previous HKO Philippine server, we have automatically credited 40,000 Sanrio Loyalty Points and refunded all of the Sanrio Cash Points you spent to your account.  Please be sure to login using the same SanrioTown account you used in the HKO Philippine server in order to receive these points.

Christmas is just on the corner, and we have some fun events for everyone to enjoy!  We'll be making some announcements soon so stay tuned!

Welcome once again to Hello Kitty Online!  See you in the game!

The Hello Kitty Online Team